Bot Traps: Why You’re Not on the Web

Search Engine Spider Traps, Oh My!

It shouldn’t take more than 48 hours to first pick up notice from a bot, aka spider. Yahoo claims to scour the web every 48 hours. Google says it could be up to two weeks before one of its crawlers can get to you. You can speed up the process (or so web lore claims) by submitting a site map to Google, Yahoo and Inktomi, in effect, providing an invitation to crawl and notification that your site at least exists.

However, despite repeated invitations, you’re still invisible to all search engines – even the ones to which you submitted the URL according to the search engine’s wishes. The problem may not be that search engines avoid you. In fact, they can send crawlers daily. But if those bots get trapped on your site, they never gather data and report it for indexing.

Bots aren’t bright. They often get stuck in distant corners of a site. Sometimes, they can’t even get past the homepage! Trapped like a spider in a mason jar. No wonder your site hasn’t received the search engine recognition it so richly deserves.

Bot Traps and How To Avoid Creating Them
Bots follow links wherever they may lead. This permits these bits of program to move around with some direction rather than bouncing from one page to another, from one site to another. So, by using embedded text links in body text, you direct the crawling activities of bots.

These same links may also lead a bot into a trap from which (sniff!) there is no escape. So, when developing intra-site linkage, remember that bots may end up where you don’t want them. Let’s look at some common bot traps and how to avoid trapping crawlers on site.

Robot Speak
In many cases, you can redirect spiders from specific site pages so they avoid the pitfall. Using HTML Robot tags, a programmer can direct spiders away with a Do Not Disturb sign on the door.

A robot meta tag defines the path a bot can and can not take. Off limit or restricted access pages are sometimes called ‘arguments’ because, in fact, bots want to crawl everything. It’s their raison d’etre.

This command is recognized by all major search engines. It’s used to tell bots NOT to index a page and, so, all pages with a noindex command are left unindexed.

tells bots to ignore all links that appear on that page. This is important because it’s an effective means of directing spiders away from traps.

informs the bots not to use dmoz.org to generate title tags for individual pages. In other words, don’t send another bot to classify site content. This is critical since the Open Directory Project serves as Google’s default directory. Yahoo also employs elements of dmoz.org to supplement its own, proprietary directory. As such, this robot meta tag applies to Google and Yahoo.

only applies to Yahoo, telling bots not to use the Yahoo Directory to generate title tags.

only applies to Google which, unless told otherwise, will generate description tags based on site text. Again, by defining acceptable practices for spiders, you increase control over how your site is indexed. Knowledge is power.

is recognized by all search engines. Pages identified as noarchive will not be cached, and therefore, will not appear in the cache view offered by Google, Yahoo, Live, Ask and other popular search engines.

Through the judicious and calculated use of robot meta data, you define what bots see and don’t see, and how what gets spidered can and can NOT be employed by an SE index.

Parenthetically, some SEO pros believe that overusing robot meta tags raises suspicions on the part of bots, and indeed, these meta data are used by unscrupulous site owners to ward off spiders and subvert the relevance of SERPs.

Any SEO practice can be overdone and quickly detected by algorithm-driven alarm bells. However, using these directions prevents spiders from falling into unintended traps throughout your site.

Log-Ins
Pages that require a log in (user names and password) can easily stymie a crawler. The bot may be able to enter the closed door without finding another link to the outside web. In fact, much of this “keyword protected” content may never be indexed – and this is the meat and potatoes of the site.

If the log-in appears on the home page, this may limit crawler access to the rest of the site, and putting a robot command on the home page is not good SEO practice.

HTML Frames
Frames are design elements that enable site developers to display more than one web page in users’ browsers simultaneously. There are vertical framesets and horizontal frame sets identified by the tag. Framesets are used to define a set of rows in the case of horizontal framesets and columns in vertical framesets. Values determined by the programmer define the actual size of the frame that appears on the site’s presentation layer.

Frames are used by designers to create web pages that contain a great deal of information with links to deep site locations. Thus, the frame attracts visitor attention and encourages drilling down deeper into the site.

Bots can become trapped in frames, which are often “dead-ends” – not to humans but to bots. Visitors won’t necessarily interact with site frames. Crawlers will, and in that case, they enter but never leave – and this page remains unindexed.

Cookie-Restricted Pages
When you visit a website, you pick up a cookie – a short burst of code that contains on-site activity, “remember my name on this computer” information and other “you-based” data.

When visitors to your site show up, you may deposit your own cookie in a jar – a cookie that allows access to some pages but not to the “for-pay-password-protected” content. Again, these are one-way, dead ends for spiders who can get in but may not find a link out.

URL Session IDs
Totally confusing to spiders and, in fact, including session IDs as part of the URL may actually hurt you in rankings. How?

Each time the site is spidered a new URL is generated for that session. Each time, the bot indexes the new URL, which contains the same content as the URL with an earlier session number, your site is slammed for duplicate content. In fact, the inclusion of session IDs in the URL creates site entropy – ongoing, self-perpetuating disintegration until the site reaches inertia and stops moving at all.

Session IDs in URLs not only traps spiders in a tangled web of what appears to be repetitious content, each time the site is indexed, the same complaint draws the same conclusion: lower and lower page rank. In this case, consider yourself lucky if the bot becomes site-bound. At least you aren’t losing ground.

Can Your Site Be Saved?
No problem.

Google offers complete diagnostics as part of its Webmaster Tools features. You can view your site the way Googlebots see it. Google will provide detailed stats on crawling activities over the lifetime of the website, and surprisingly, many sites have not been completely indexed because of errors detected by bots but undetected by site owners. If you haven’t run these analyses on your site, take some time today to do that.

Log on to your Google account, go to Webmaster Tools and click on Diagnostics. You’ll see an overview of crawling activity, a list of errors and problems encountered by Googlebots (including the date the problem was first detected). Google also provides the latest results of its Content Analysis and Mobile Crawl for content intended specifically for use on mobile cell phones.

You May Not Even Know What’s Wrong Until You Ask
You can read all the SEO blogs, hang out at SEO bars and spend the day tweaking your site, all the time scratching your head over why your site hasn’t been indexed. Or completely indexed. You want to know why all of your site promotion has led nowhere.

It may be as simple as an undetected, unintended spider trap. Your site sees bots but they become trapped in frames or log-ins. The use and positioning of these commercial site staples may well keep your site invisible to search engines and to all of those potential visitors who use search engines.

That’s all of us.

The Death of Search Engine Optimization:10 SEM Hot Tips

 

R.I.P. SEO

This is going to come as a shock to the ever-expanding commerce industry, but SEO is dead. It’s at least circling the drain. Yes, it’s heresy, I know, but so much of this sector of the economy is based on out-dated methodologies and myths. The reason? This whole world wide web thing is less than a generation old and a lot of great minds are finding new ways to use this resource.

Distance learning, great use of the web. Voice over Internet Protocol (VoIP) – ideal and a real money-saver. And yes, search engines that provide the road map and address of the sites we’re looking for. No, search engines won’t go away though they are in a state of flux, transitioning from directories to owners and developers of content (YouTube-Google, Yahoo-Microsoft, etc.) They’ll still be useful in directing users to relevant sites – the prime objective of a search engine – increasingly intuitive, more relevant SERPs.

But here’s the ‘but.’ You can max the optimization of your site, you can optimize for conversion ratio, page rank, links popularity, site monetization – lots of different ways to optimize a web site. However, the usual outcome of this SEO and SEM optimization is that the site moves up a few million places on the Google ladder, so now, instead of appearing on page 126 of the SERPs, the site is now parked on page 15. Do you drill down to page 15 when Googling?

No one does. If you aren’t on page one or two, your site’s a digital corpse. You aren’t going to get organic SERPs traffic because, even with all the optimization, your site is still buried. And you’re out an obscene amount of money optimizing your site for spiders. You want to know how picky these spiders are and how, the smallest thing can harm your site?

Webmaster blogs have been seeing threads from site owners concerned about keyword stuffing in headers. And this is a major subject! “Do I lose Google points if all the words in my headers are keywords?” This is the discussion. Don’t believe it? Here’s the thread:
http://blog.ezinearticles.com/2008/02/keyword-and-keyphrase-abuse-guidelines.html.

And there are lots more like it. Now, this isn’t an indictment of blogmaster Chris Knight, who runs one of the best webmaster blogs online. Instead, it’s an indication of the level of arcane gobble-de-gook SEO aficionados use to improve site performance. Keyword stuffing in headers? Why aren’t we focusing on more important matters like links popularity, PPC ads, syndicated content, directory submission, site map submission and other topics that, in this day and age, are more critical to site success than the keyword density of your site’s headers and here’s why: (Shocker alert)

If you’re a small site, a visitor is much more likely to find you through a link from another site or a directory or a blog post than through SERPs.

Nota bene: This does NOT apply to sites that appear at the top of the search engine heap organically. If you’re number three below the sponsored links, don’t fix it if it ain’t broke, but treat it like a house of cards. You could be “riding high in April, shot down in May,” with creds to Frank Sinatra. And not change one thing about your site. Nothing.

The algorithm geeks at Google, Yahoo and Inktomi are constantly tweaking their formulae to deliver better results to users. (Google is also a content provider now, as well as “just” a search engine – the search engine.)

So what’s the point again: you can optimize ‘til the cows come home and still not see organic search results. That means the importance of site connectivity, authority, stickiness and other SEM factors increase significantly in value as SEO decreases in value. If your site doesn’t deliver organic results, what else are you going to do but market the heck out of your site?

The Ascension of SEM
There’s a lot of confusion between SEO and search engine marketing, or SEM. The simplest and most important distinction is that SEO strategies are designed to appeal to search engine bots. SEM is designed to draw in visitors and convert them to buyers and, ultimately, repeat buyers – your road to commercial success.

SEO = mindless, letter string gobbling spiders

SEM = motivated human beings interested in making a purchase regardless of how they found your site.

Search engine marketing has become more significant as the importance of SEO has declined. And the trend is bound to continue. There are like a gazillion sites and more competition coming at you every day.

SEM Suggestions
Okay, so how do you do this? Here’s a good starting point. Actually, 10 starting points.

1. Blog other sites with intelligent, insightful, thought-provoking posts. Be sure to sign you name in full (no chipnerd521) and a link to your web site. This is a pretty potent synergy because it places your site within reach of someone you just impressed with your insightful post. Note of warning: DO NOT SPAM BLOGS. Blogmasters don’t like it. Keep your post on target and don’t use the post to promote your services. Your post will be deleted ipso facto.

2. Do NOT use PPC. At least when you first start out. You don’t want to worry about click fraud, keywords, bids and tracking all those costs. Use PPC as a last resort, a one-last-throw-of-the-dice-thing, or when you’ve achieved some success and are looking for ways to expand site promotion.

3. Exchange content with other site owners whose sites are similar in topicality. This provides fresh, green content and a link. Gotta love those links.

4. Submit your URL to general and industry- or topic-specific directories. All are free except Yahoo which nicks you $299 a year for a listing in their directory, still well worth the price.

5. Syndicate content to build an expansive web of in-bound links. (There’s plenty of information in previous blog posts on content syndication.)

6. Establish the authority of your site. This takes time and is usually determined by the number of site owners who point their visitors to your site. That means good content, good advice, good prices and so forth.

7. Use social sites like FaceBook and MySpace. More and more businesses are using these social networking sites. Another word of caution: those who frequent these sites aren’t keen on commercials so keep your social space interesting.

8. Sign up to become an expert on Yahoo Answers. (BTW, Google Answers has been retired – a missed opportunity if you haven’t already sign up.

9. Volunteer to become an editor for the Open Directory Project, assuming you know something about your topic. If you aren’t an expert, or you’re new to the subject, track the posts at www.dmoz.org until you understand what’s going on.

10. Finally, post good, informational content on your site. You can use a blog to keep things simple and encourage visitors to contribute comments (free content, site owners). Blogs also build repeat traffic – repeat traffic that often turns in to sales.

So, today we mourn the passing of SEO as a key to site success. Indeed, we are all thankful for the guidance search engines provide in bringing us the most obscure information in under a second.

But as a tool you can rely on to grow your small, online business to success, SEO is dead. Spend your time and money getting hooked into the web community through links, links and more links.

That’s SEM in its purest form.

Wireless Application Protocol: Get Mobilized

Can Buyers Access Your Site By Cell Phone?

If you think that your website can only be accessed by way of computer (desktop or laptop) you aren’t going to be as profitable as you could be because you’re missing new customers and site exposure because your site lacks WAP.

WAP: What is it?

It stands for Wireless Application Protocol and it enables you to broadcast your website, and virtually any other digital data, via any wireless application – today, primarily the cell phone. Now, the cell phone you remember from your teen years is long gone. Today, users can watch entire movies on their cells, though you gotta think that Gone With The Wind might lose something on a two-inch cell phone screen. However, most cell phones are WAP-enabled right out of the box so it’s the norm, not the dream of the future.

Let Your Site Go Live

First recognize that it’s pretty easy to WAP if you’ve got an up-to-date web host. The cell phone user simply selects the WAP option on her handset. That provides instant, mobile access to the world wide web.

Next, enter the URL you want to see – anything from the latest from Eddie Bauer to unusual piercings for the biker crowd. If it’s on the web (and it is) you can access the site from your Blackberry, cell phone – any mobile communication device.

The fact is, WAP delivers live information. Sometimes it’s service information like a tornado warning and sometimes it’s news on the latest sales at the mall. It’s a lot cheaper and much more effective than text messaging your client base, though its true that a lot of
WAPPERS will skip right over your message if it smells like spam.

Think of it this way – it’s another means to get you site in front of your market – young, tech savvy folks who WAP daily and text message friends about interesting sites (yours?). It’s a mini-marketing network but it’s growing as fast as the cell phone industry and we all know how that’s done in the past 10 years. Five-year-olds have their own cell phones today.

What technology do I need?

Depends what your plans are. There are lots of online companies that will deliver feeds to your WAP line. The content is free, a good web host won’t fuss about it because it stays green for 60 seconds and is dumped before moving on to the next big thing. You’ll gain WAP creds as your site is bookmarked by more cell phones users. Most wireless networks support WAP including DataTAC, CDPD, iDEN, FLEX and others. And, WAP is supported by all operating systems which means you can broadcast content from any platform to any platform as long as both use a common wireless network.

As most readers know, web sites are built using HTML (hyper text markup language) or XML (extensible markup language) and while most wireless devices support these most popular on-line formats, smart phones and other wireless devices also uses WML which has been created specifically for wireless applications. Because cells have very little memory capacity and low-bandwidth, WML removes a lot of the W3 protocols used for site building. Make sure your web host is WAPable before signing a two-year contract.

There’s no additional equipment to buy. If you can post it on your web site, you can post it on any smart phone, handheld wireless device (Blackberry), pagers and other wireless communications devices such as two-way radios.

How Can I Use It To Help My Site?

There are plenty of sites that provide content that’s WAP-ready on a variety of topics including top stories of the moment, entertainment news, financial news, technology, sports, business and more.

Other, more site-specific capabilities? OK, how about broadcasting your site’s blog. This is especially useful if you have an active blogging community with long threads. Your wireless users won’t feel left out away from their desktops.

If your site is topic specific, add WAP-ready, RSS (remote site syndication or really simple syndication) feeds for broadcast to smart phones and wireless networks. This means that, using an RSS aggregator (free download) to collect feeds of interest to your customer base, you can collect all the news related to the topic for distribution via wireless devices. For example, if your site is based on exercise and good health, you can deliver recipes, exercises, personal safety tips and other information that will keep your customers in touch – with you.

WAP at Work

It’s not all fun and games, funny ringbones and dancing, happy feet. Many large companies have also discovered the value of WAP apps for both general broadcast and in-house use. Just to get an idea of companies using WAP tech to advertise to customers or to keep staff up-to-date on company happenings, visit moreover.com for a listing of general WAP categories as well as categories that focus on the news out of a single company.

On this day, moreover.com was offering health topics on everything from cancer to genetics in the science category. In sports, content is divided by game: basketball, football, cricket (that’s right, cricket), cycling and more. In the lifestyles section, you can target your perfect buyer with incredible specificity using WAP-ready content. Parenting, health, men’s health, senior citizens, homeopathy – you name it and you’ll find feeds for it.

Just a Passing Fancy?

Hardly. Mobile technology is growing exponentially with a tech savvy consumer base demanding more and more from their wireless products.

To this end, both wireless hardware and software continue to integrate WAP into the technology matrix that has become such a part of our daily lives. Currently available, you’ll find cells that are Java-enabled, eliminating the need to translate web data to WAP data so cell phone users get news faster.

Flash Lite is making strides in delivering Flash animations, videos and other Flash content to that 2-inch cell screen. Even entire new operating systems (Symbian OS) are being installed into the latest cell phones. And there are even entire wireless networks of content including My Yahoo, Windows Live Alerts, Newsburst, Pluck and My AOL. And more of these networks are coming to market all the time so that cell phone users can have more expansive coverage of topics of interest to them.

What’s It All Mean to the Success of Your Site?

If you’re not broadcasting WAP content, you aren’t making full use of your site as a marketing or informational resource. Being able to shop your site while riding the bus to work will boost sales. And finding the one piece of information just before that important meeting will cause that user to bookmark your site’s RSS feeds.

Bottom line? WAP just provides one more, low-cost way to keep your company and its products or services before the eyes of your client base, regardless of where those clients are. Just a few years ago, your customers had to be sitting at a desktop or lap top to access data from your site. Now all they need are smart phones, which are getting smarter all of the time.

You extend the reach of your site beyond the limits of a 17-inch monitor in the spare room and go global with your products, services, company message and, yes, funny ringbones and dancing, cartoon feet.

Look at it this way. Chances are your main competitors are already using WAP technology to their advantage, leaving you coughing in the dust. If your site and web host aren’t WAP ready, if you aren’t delivering RSS feeds from your site and, subsequently, to WAP-ready mobile devices, you’re missing one of the greatest marketing and community building opportunities to come along since some brainiac thought a world wide web might be a good idea.

You’ve got the content already on your site so it’s not like you have to start over from scratch. Whatever you want to say is already on-line. With a bit of technology (not PhD technology) you can broadcast everything on your site to your loyal customer base using WAP technology and hardware.

It’s there. And it’s growing. And if you don’t get on board now, you’re going to be running double-time to catch up with the competition. So, if you don’t know WAP from Whoop-de-do, call a techie and get yourself out there where your customers are. And if you do know about RSS aggregators and publishers, WAP-based protocols and other tech talk, what in the world are you waiting for?

Your customers are hungry for news from your site and WAP will deliver it so that you can actually take orders over cell phones, expanding your selling opportunities well beyond land-based technology.

So go wireless and watch your sales grow. It’s low cost and low tech. Any site owner can use it and upgrade content regularly. Check out Wireless Application Protocol for yourself to see what you and your best customers have been missing.

You’re going to wonder how you ever got along without it.

Before You Hire a Search Engine Marketeer…

 

If you’ve seen a modicum and encouraging amount of commercial site success, you might consider hiring an SEO or SEM professional to take your site to the next level. (You can finally quit your day job!!)

But here’s the thing. Your Aunt Tilly could call herself an SEM or SEO professional. There are no credentials, no certifications or letters after the name, i.e., Dr. Jon Smith, PhD in SEM. So how do you know which of the thousands of SEO/SEM gurus is for real? Here are six things to look for.

1. On first contact, does the expert take the time to bring up your site on his or her screen and discuss it, maybe even providing a few free tips and suggestions? S/he should. As you describe your site and its perceived limitations, you want a potential expert to “be on the same page” as you are.

Conversely, if the “so-called” expert starts to bombard you with insider jargon “Well, Bob, I’ve developed interesting analytics that show your hit ratio increases when we spice up your meta data and add an opt-in.” Huh?

2. Find an SEM who walks the walk but doesn’t necessarily talk the talk.
Forget the jargon. Who cares? The fact is, experts in any field use jargon as a code language to exclude outsiders and SEM pros love to toss around terms like “keyword stuffing,” and content architecture.

Speak English! Search engine marketing is an on-going process but it’s, by no means, a difficult subject to master. It ain’t brain surgery. So, if your prospective SEM starts throwing insider gibberish in your direction, ask to have the information put in terms you can understand, whether you’re a first time e-vendor or own a hundred sites.

It’s like doctors. They tell you stuff only they understand. But, if you pin them down and ask for an explanation you understand (even if you have to resort to Crayola crayons), you finally understand options and consequences. Same with an SEO. You want to make the decisions.

That means you have to understand proposals, marketing campaigns and other SEM deliverables in terms that allow you to (1) turn the information into action and (2) contest the information if you think the SEM has missed a key demographic or some other oversight.

Otherwise, it’s all just a pile of numbers.

3. Can the SEM guru provide references you will contact?
A reference based on experience is the best reference you can get so, is there an SEM client willing to discuss the services provided by your prospect?

Now, don’t be surprised if the answer is ‘no.’ There’s a unspoken (okay spoken, here) understanding that client information is privileged and must be protected. However, many site owners give their SEMs permission to send visitors to the site to use as an example of the pro’s proficiency, Which gets us to:

4. Does the SEM provide reference sites?
This shouldn’t be a problem for any web pro with any kind of track record. Ask the SEO to provide sites that s/he has worked on. Then, go Alexa on each site’s assets.

Alexa.com delivers stats and graphs to show how the performance of a site has improved or deteriorated over time. Look for an increase in site traffic and lots of links. (See Connectivity in the post below). Look for improvements in page views and, by all means, employ Alexa’s Time Machine, a feature that enables you to see the evolution of the site and, especially how the site looked before and after the re-do by the SEM.

If you don’t see significant increases in the SEM’s reference sites, you are talking to the wrong SEM! Take your time, here. You’re about to sign a big check (SEM pros are pricey because of their highly-specialized knowledge) and you want to see quantifiable results that occur after the SEO/SEM optimizes the site.

5. Please don’t try this at home.
If your sites are performing well, you might think you can take yourself to the next level without the expense of a web marketing pro. Not recommended in the bang/buck equation.

You might pay $200 for a once-over lightly site review, or $20K on a tear-down and website rebuild, and still actually lose ground. Fewer site visitors, lower Alexa ranking, lower links popularity and so on. It happens thousands of times a day. The gnomes who inhabit Castle Google tweak the search algo and all of a sudden, a site that was on page one of Google’s SERPs has slipped to page 106.

So, if this is your money-maker, don’t shake it. Hire an SEM with a track record and see what s/he can do to boost your bottom line.

6. If you don’t like the results, jettison the web guru.
Do NOT sign a contract with an SEO/SEM agency. You don’t have to in the competitive consultation market, so go with a company that let’s you pay as you go or pay for play. You want results and you’re willing to pay for them. No positive results. “You are so outta here.”

It’s reasonable to ask a prospective guru to develop a plan for site growth. It doesn’t have to be long, but it must be informative, and once again, written in terms that make the gibberish understandable to you – the guy or gal with the checkbook. Hey, that makes you the boss even if you don’ t know an HTML title tag from a dog tag!

It isn’t recommended that you make major changes to your site – including migrating to another web host – without expert opinion and technical know-how behind you. Major changes can produce voodoo numbers in your site’s performance.

Evolution in site design makes it easier for search engines and clients, visitors or other site stakeholders, to access content and, in the case of customers or clients, place an order.

That’s why you built the site. You run the show. But let a good SEM help you grow to real profitability. If you find a professional who isn’t blowing smoke and provides a few dozen sites you can check out, you’ll see improvement in rankings and, more importantly, in site traffic.

Conversely, if you hire the first snake oil salesperson you come across in a webmaster chat room, you may be out a few grand as you watch site performance deteriorate right before your eyes.

Spend time finding the right fit and pay for quality consultation and services rendered. Consider it an investment. Just make sure you’re investing in a blue chip SEM not a penny stock loser.

RSS: Keep Your Readers Fed

Keep your readers up to date with RSS

Feeds come in several formats – RSS (remote site syndication), XML, Atom and other links to news relevant to your viewership – the people who visit your site in search of the latest news.

 

 

Remote Site Syndication (RSS) Links

And there are plenty of great reasons to post and broadcast feeds:

 

• The software to collect feeds (aggregator), reader and broadcaster are free and free is always good.

• You’re the editor. You choose which feeds to gather, which feeds to display on your web site and which features you’ll broadcast, spreading the attraction of your site far across the web.

• Feeds can be delivered by way of a web portal site, via an RSS reader (free, and built into newer browsers so users don’t have to download a separate feed reader) and email. This means that your latest news feed can be accessed by anyone with a pulse.

• If your feeds are brilliantly constructed and professionally designed, you can create a subscriber list. Some feeds charge a small subscription fee. Others only want the visitor to opt in. Cool. You get the email address and the opt-in gets your daily thoughts on…on whatever.

• You can package your feeds to display on any digital communications device including cell phones, PDAs, laptops, desk tops – you can broadcast your words and podcast your podcasts any time, anywhere. That puts you in control.

Whether you’re a site owner or web surfer, RSS feeds enable you to gather information of interest one time for display on your site, or for your own education. These icons indicate a site, a section
of a site, a blog, podcast or other digitally-formatted data that can be
broadcast by you (just add the icon to the piece so other RSS
gatherers know its useable).

Who Benefits from Feeds?
Everyone, once you have the software set up and configured. Here’s how the site players all gain from your feeds.

You gain by eliminating the need for a publisher – an entity willing to put your words out there. The traditional publishing model, popular since Johan Guttenburg created moveable type, is dead. You don’t have to submit your article to 20 periodicals and suffer through those rejection notices.

You don’t have to truck your treatise on hyperspace travel from one publisher to another and you certainly don’t need an agent. (Talk about a dying profession!). You decide what gets published and what doesn’t. Writers will quickly start coming to you to see if you’ll carry their latest blog post and syndicate through your feed.

You gain again. Once you start broadcasting your own content, you start to build a following. Readers like what you write. Podders like what you say. Broadcasting your own RSS feeds makes you an instant authority – especially if what your writing is accurate and on topic.

Your visitors gain. They gain time, they become more productive and best of all, they come back everyday to see what’s new in your site’s newsroom. This kind of site stickiness is invaluable. Instead of searching 10 or 12 sites for the latest in stock analysis, a trader can simply log on to your financial news section and discover dozens of feeds from around the world.

Yes, this cuts down on web ambling, but when you need it fast, RSS delivers it like yesterday. Your visitors can amble about when there’s time. Speed and conveneince – that’s what RSS feeders want.

Advertisers gain. Advertising your message via feed simplifies distribution of the message and eleiminates many of the challenegs of traditional online marketing channels. Advertisers that use feeds don’t have to sneak past spam filters (everyone’s got one), they don’t have to worry about delayed distribution, especially critical when the item or sevice is time-sensitive.

Search engine page rank is no longer a concern. Used to be the higher the PR, the more the site owner could charge for advertising space on his or her website. With advertising delivered via feed, you get the same exposure to the same demographic – free.

So Who Uses RSS Feeds?
The better question is who doesn’t? Virtually every 24-hour news channel – CNN, MSNBC and Fox all broadcast by way of a feed. This allows viewers to get the latest news while riding home on the bus.

Other feed broadcasters include USATODAY.com, CNET.com, Yahoo and Google. Visit Google News for everything from the latest American Idol losers to the weather out where the folks live. And what’s great is you pick the news you want to read or hear in whatever order you choose.

How Do I Broadcast My Feeds?
First, it helps to have something to say or see. Otherwise, no one is going to pick you up except your mom – and chances are she won’t understand what you’ve done!

It doesn’t matter the format – HTML web site, audio and/or video content (pod and webcasts), a blog and even pictures of the newest member of the family. Whatever the format, you can create a feed and send it to the world or just the family.

There are lots of free blogging software available. Basic feedware is free. If you want to soup up the looks of your feeds, you can purchase feed software at reasonable prices – especially when compared to your ROI on the software.

Some of the more popular publishing tools include Blogger, TypePad and WordPress. These software packs publish your feed automatically. Simply type in your words of wisdom, click the “SEND” button and you’ve just gone global.

Another way to get your ideas out there for the world to share is through non-blogging social sites like Flickr and FaceBook. These social sharing sites are adding RSS technology to enable their members to broadcast anything – from their latest tune, rant, screed, picture or lesson. There are also tools to convert older, traditional content to make it feed-worthy. That’s good if you have a substantial site archive loaded with good information that just happens to be in a .wps format.

Does This Mean the End of Search Engines?
The fact is, feeds won’t eliminate the need for search engines but it will change the purpose of Google, Yahoo and Inktomi. Right now, in the early stages of RSS aggregation and broadcast, most web users still rely on search engines to find what they’re looking for. But that’s going to change thanks to RSS feeds.

Here’s why. RSS is totally interdependent of search engine rankings. Many RSS users are setting aside their browsers to use feed readers to deliver all the news of interest to that site visitor. So, instead of the web surfer searching high and low for the latest in hobby news, in 30 minutes that same, one-time Google-user can collect RSS feeds on topics of interest and skip using a browser altogether.

This may explain why Google is doing double-time to, not only be the web’s address book, but a major content provider, as well. It could also explain the $1.8 billion price tag for YouTube. Google is a cash machine but now it needs content to keep up with RSS technology.

So, if you don’t bring the news to your site visitors, they may or may not be back. And, if you don’t broadcast your own feeds, you’re missing the best marketing opportunity since AdWords.

Go RSS. Become your own publisher, make your site convenient for repeat visitors and stop worrying about your site’s PR. With RSS, page rank has no value any longer. Simply broadcast your advert and your done.

So, no matter how you use this interactive technology – as a reader or broadcaster, RSS is changing the face of the web. And, if your site isn’t in the RSS race, that site will out of business before you reach the finish line.

Why Local Businesses Need Web Sites: Selling Pizzas in Zimbabwe

 

You just gotta have a web site. Period.

A web site that promotes your real world store can not only boost profits, it can eliminate routine chores that currently eat up a lot of time. When you own your own business, time is money.

 

The Costs

The cost of a fully functional, secure, commercial web site aren’t what you think they are. With a little help (actually you can do it all by yourself) you can have a web site up and running in just a few hours – a web site complete with a secure checkout, a blog, product pix and all of the other bells and whistles you expect from today’s web sites.

The costs are surprisingly low if you go with the right web host – the company that will rent server (computer) space that’ll hook you in to the world wide web. Prices as low as $7.00 a month get you plenty of disc server space and a box full of free site building tools – free. So, for less than $100 a year, you can have a web site open 24/7 selling your goods and services. Cost should not be a factor when deciding on whether to build a site or not.

Saving Time

Working in your store each day takes up a certain amount of time for administrative chores. You process credit card orders, make deposits at the bank, keep track of inventory and expenses – all activities that take away from the one thing you should be doing and that is taking care of your customers.

With a web site, payment collection is automated, order print outs can be printed for fulfillment, deposits to the business account are automatic – it’s not exactly passive income, but it certainly won’t double your real world workload. It’ll save time.

For example, let’s say you plan a “special customers” sale available to your most highly-prized clients. A computer can help you get the word out quickly and inexpensively. That’s what auto-responders do. They notify customers by e-mail of this special sale or special event. No postage, no running to the post office and no expensive ad in the local newspaper. Instead, you send out a personalized invitation to your best customers to notify them of the impending sale.

Save time and money through the automation of many administrative functions. On-line purchases can be completely automated so that purchase price is deposited into your business account, a shipping bill and label are printed automatically and, if you use drop shippers to handle order fulfillment, all necessary information to process the order is sent to the shipper. You don’t have to do a thing.

Saving time by automating routine functions via a web site is a great way to improve your margins – additional sales without additional labor.

Using Your Website to Promote Your Business

The critical factor, here, is to create synergies between your store and your web site. And there are lots of them.

Use your web site to conduct polls and surveys to see what your real-world customers like and don’t like about their shopping experiences. Low cost promo with high end potential. After all, real world or virtual world – the customer is always right.

Develop sales leads using an on-line form. If someone in town is looking for a good price on a new furnace, you’d want to know about it, right? Well, a web site can give you name, address, telephone number and even the customer’s needs. How convenient is that?!

Use give-aways to collect e-mail addresses. These are called “opt-ins.” You give the site visitor a free pamphlet, a downloadable e-book or a printable 20% off coupon and all the visitor has to do is give you his or her e-mail address. As your e-mail list grows, so, too, does your potential customer base. Each one of these opt-ins has a relationship with you and you can stay in touch with auto-responders, keeping your company’s name and services in front of the customers.

Promote special sales and events on your site’s home page. Provide “how-to” information to keep customers coming back. The possibilities are endless. Think of a web site as a salesperson who never sleeps, never calls in sick and never complains about your management style. And all of that for less than $7.00 a month? Talk about a bargain.

Use Your Business to Promote Your Website

A web site has a certain cachet – it’s an indication that the store owners are sharp business people. And because the cost of building and operating a web site are so low, a web site is a low-cost, badge of prestige and you want as many people as possible to know you’re on-line.

Once your site is functional and all of the bugs have been worked out (pretty easy to do) it’s time to use your business to promote your web site, developing synergies that lead to sales.

First, make sure your web site URL (address) appears on all business stationery from letterhead to business cards and from invoices to adverts in local, traditional media. By telling people where to find more information about your business, your web site becomes an on-line billboard along that ‘Information Highway’. Customers who see your URL in a newspaper ad may choose to make a purchase on-line rather than drive clear across town or across state.

Design an on-line campaign to drive more people to your web site. Announce in your local newspaper advert that customers will receive a printable coupon for 15% off when they visit your web site. Of course, while they’re on-line visiting your site, entice them to make an on-line purchase, as well.

And don’t forget giveaways. T-shirts, bumper stickers, pens and other free stuff that display your web site’s URL will all generate more site traffic and, therefore, greater business efficiencies.

Explain to real-world customers that all transactions can take place on line or in person. Your web site should be a seamless extension of your actual business, enabling buyers to make purchases and payments, ask questions and even process returns. There’s plenty of software that will enable you to do this – free checkouts, free inventory managers, free shipping software – it’s all there making your job and your customers’ buying experiences easy.

Another reason to maintain a web site? Let’s say you run a local deli offering specials of the day. Your regulars will appreciate the ability to log on and see “what’s cookin’” today. Web sites are very easy to update, so use your site to keep customers up to date on daily specials, menu changes, new product lines and other helpful information. If your URL appears on all business-related paperwork, more and more people will find their way to your site. And, if they find useful information on the site, they’re more likely to visit your store one town over.

Selling Pizza in Zimbabwe?

A web site provides a world-wide presence so if you run a pizza place in Dayton, you won’t have much interest in orders from Zimbabwe – even if they want the super-deluxe special. How are you going to get it there in 30 minutes or less?

If you’re business is strictly local (it doesn’t have to be, by the way) you can use various search engine filters so that only people within a certain range will actually visit your web site, which will cut down on questions from Zimbabwe regarding the status of their order.

Localize your listings with Google and Yahoo so you’re reaching those customers who might actually visit your store or order something because they’ve been to the store before and know they can count on your quality and service.

However, don’t rule out expanding your little enterprise globally. Let’s say you run a small town hardware store. Most of your business comes from local residents looking to buy a wheelbarrow or a hammer. That doesn’t mean that you can’t ship a hammer to Zimbabwe. In fact, that’s one of the coolest things about having a web site.

One web user was looking for those plastic cases used to protect baseball cards. They’re called “screw downs” in case you didn’t know. So, instead of driving from one sports memorabilia store to the next, the buyer Goggled “screw downs” and found just what he was looking for eight states away. The buyer never would have even heard of Ed’s Sports Collectibles, or made the purchase, if old Ed hadn’t built a web site.

So, a web site can save time by automating routine tasks – everything from processing sales to answering FAQs. This frees up your time to devote to in-store customer care.

Next, you can build marketing and promotion synergies between your brick-and-mortar and your virtual on-line store, using one to promote the other.

Finally, you can do all of this for very little money. You don’t need a big, fancy expensive web site design firm and the cost of hosting a feature-rich web site are low – often less than $7.00 a month.

Now the question is – what are you waiting for? Promote your business and your products around the corner and around the world by building synergies between real and virtual worlds. You’ll be amazed at the jump in sales and just how easy it is to do.

Site Owners: Ready To Move Up To A Dedicated Server?

If your on-line biz is bouncing, you need a dedicated server.

Chances are, if you’re like most website owners, you started with a shared hosting program with a web host. In this case, you rent a given amount of disk space and share use of resources, like bandwidth and CPU access, with other shared hosting account holders. In the case of shared hosting, a web host can cram over 1,000 sites on a single box (server). If some of your neighbors are bandwidth hogs, it could mean longer download times and slower response times from your site when interacting with customers.

And customers aren’t a patient bunch. In this day of DSL and cable modems, web users want speed. They expect it, and if you aren’t delivering content fast, some site visitors are going to grow tired of watching that blue line slowly crawl to the right. They’ll click off and go somewhere else to purchase products or services.

Dedicated Servers
Just as the name states. Dedicated service consists of one box, one business. This provides unlimited access to all the server’s assets. No competition for CPU access. When you subscribe to a dedicated hosting program you rent the whole server.

In addition, the host provides an operating system (usually Linux, Windows or some variant), ecommerce software bundles that include site building software, a secure checkout, a database and other site enhancement tools, like blog modules that you can plug in with a couple of clicks on the administrator’s console and, if the host is good, you’ll also get access to 24/7 tech support on a toll-free line. Lesser-quality hosts (that still may charge high monthly hosting fees) provide email-only access to tech support. You, the webmaster, prepare a trouble ticket that’s emailed to tech support (somewhere on this planet, but that’s an assumption) and wait for a response and a fix. When your server is down, your business is down. How long can you afford to be offline?

Who Needs Dedicated Hosting?
Not everyone. That’s why shared hosting is the best option for start-ups. The hosting costs are low, usually less than $7.00 a month, and until your business concept and execution have been proven, don’t spend extra for dedicated hosting services. It’s like driving a thumbtack with a sledgehammer. Overkill.

However, if your site has been up for a while, it’s no doubt changed with the times, with a menu of new features and increased interactivity with visitors. For example, a blog takes up disk space and bandwidth as you and your site community interact. RSS feeds, a fully-customizable content management system and other front store and behind-the curtain features all take up disk space.

And, if you’ve enjoyed retail success online, chances are your product offerings have expanded over time. You’ve added pages to your site, pushing your shared hosting space to the max. Well, a good host will sell you disk space a la carte (by the gigabyte). That’s one way to expand. Or you can take the plunge and sign on for a dedicated server.

Multiple Sites
For many site owners, once they get “the bug” and see that there’s money to be made on the W3, building additional websites takes on greater appeal. If the site owner is clearing $500 a month with one site, 10 sites should deliver a $5,000 return each month. At least in theory.

If you manage multiple sites, all of which are deep in features (you manage 12 blogs, for instance), it’s time to move to a dedicated server. You can run a number of different domains from one server, expanding your web presence. In fact, if you plan on building more than one website (and why not, it doesn’t cost any more each month), a dedicated server is a must. A simple administrator console will quickly provide access to site data and activity from many different sites.

Site Functionality
Some sites contain 20 or 30 pages of static text and a simple opt-in form. However, for enterprise-grade businesses and web retailers, a dedicated server is a must-have. Many business sites contain hundreds of pages and are employed for a variety of purposes such as email and other inter-department communications.

Remember, you can customize your dedicated server any way you want to best suit your business needs. So, you’ll get much more functionality from a dedicated server – especially important when you’re running a virtual office with employees spread out across the globe, or a company with several brick-and-mortar outlets all delivering data simultaneously.

Data Security
If your database is loaded with sensitive, personal information like customers’ names, addresses and credit card numbers, you’ve taken on the responsibility of keeping that data secure from hackers.

Using a dedicated server, you can install your own security software and hardware – multiple layers of security on top of the security the web host provides as part of its service to you.

Managed or Unmanaged Hosting?
Dedicated hosting is offered in two formats: managed and unmanaged.

With unmanaged, dedicated hosting you’re responsible for the whole shebang. So, you and your team are responsible for everything – from the installation of your customized database to the creation of customer service responders. You do it all.

The advantage of unmanaged dedicated hosting is cost savings. Since the web host doesn’t do any hand holding (except for routine trouble-shooting) you’ll pay less for an unmanaged, dedicated server. However, either you’ll have to study up on site construction and connectivity to an ever-growing web, or pay some design guru to build the site to meet your company’s needs.

Also, with unmanaged hosting you’re responsible for your server security. It’s your anti-virus software, your hard-wired firewall, your everything.

Managed dedicated hosting puts you in partnership with the web host. You work with the host techs to come up with business solutions. If you’re employing your dedicated server in a variety of ways, services have to be synced up. Storage space has to be configured and managed so inter-office emails remain secure in transit. Hackers love dedicated servers because they know that these online businesses house hacker gold – personal information and lots of it.

Managed dedicated hosting also delivers managed database services for the most popular database platforms, i.e. Oracle, MySQL, Microsoft, etc. With managed services, you’ll also receive customized, configured security that syncs up with the box’s server-side software.

Managed dedicated hosting is also necessary to create multiple, “virtual servers” for different business functions that may or may not include interaction with clients and customers. Working in tandem with the host’s on-site team of networking professionals, you’ll create the superstructure of your online business – communications, data collection and collation, accounts management, inventory management and all of the other functions of a busy and growing company.

Shopping for a Dedicated Web Host
If you opt for unmanaged dedicated hosting, you will save money. However, you should compare disk space allotted, CPU speed and other apples-to-apples comparisons to get the most for your hosting costs. It’s a simple calculation of: features + cost = value.

However, if you envision an expanding business that relies more and more on the web and the Internet ( they’re two different things) to conduct daily operations, you will pay more for managed service but the price you pay for that extra attention will deliver a site that functions as you envision.

Before you sign an agreement with any web host, contact the business solutions professionals on staff. Discuss your current needs and needs going forward and get a feel for how the team adapts to your thinking.

As in any business, including the web hosting business, the client or customer is always right. So look for input from professionals and follow good advice when you get it, but make sure the managed services team at a prospective host is prepared to solve your online business needs – from site migration to multi-purpose server apps – to your specifications.

Once you find the right team, with the right attitude and the understanding that their success is dependent on your site’s ability to meet all of your business objectives, you’re not just getting a dedicated server, you’re getting experience and peace of mind that your site will be right, right out of the gate.

Google Checkout: Is It Worth It?

 

Accept Credit Cards With Google Checkout - Easy!

Google Checkout is a checkout processing service that not only handles basic order processing chores, it also delivers some marketing benefits that no other checkout package can.

 

What’s Google Checkout and why should I care?

You should care because processing orders takes a big chomp out of your bottom line and anything you can do to cut those costs is a good step to take.

First, the Checkout module “bolts” right on to your existing website and fully integrates with CMS and other content and data management programs you have in place. Second, it provides customers with the very convenient “One-Click Checkout” – buyers enter shipping and credit card information once and buying is just a single click away. This generates more sales and repeat traffic simply because it’s so easy.

Finally, Google Checkout automates payment processing by providing numerous credit card options (the more payment gateways, the more sales). It processes orders interfacing seamlessly with your inventory management software and, finally, the best part – the software automatically drops payments into the company bank account. Automatic. Easy. Very cool.

The Google Cache? Really?

Look, Google has an excellent reputation among consumers of search engine services. It is, after all, the largest SE and, it appears to be taking over the world. So, if you can associate your site with Google, a bit of that gleam is reflected your way.

This is especially true if you use sponsored Google Adwords – those sponsored links that appear on every Google SERP and ubiquitously on web pages everywhere. If you use Adwords for marketing, you can display the Google Checkout badge, a little green shopping cart, on all Adwords you place. It’s a nice touch and a convenience that buyers will come to recognize in the months ahead.

Improve You Conversion Rate

Google’s Checkout is designed for online purchases, simplifying the process at every stage. So, you won’t lose as many buyers at the checkout trying to figure what to do next. Google’s Checkout GUI is simple, uncluttered and reassuring, enhancing the trust factor.
Free Adwords?

Not quite, but close. For every $1 you spend on Google’s Adwords program – an effective program, BTW – you receive $10 of processed sales for free. So, spend $100 a month on Adwords, building your business, and you’ll be able to process $1000 in sales for exactly $0.

If you exceed your Adword rebate, or you opt not to use Adwords, the processing costs are still reasonable at 2% plus $0.20 per transaction. Not bad.

Fraud Protection

And plenty of it. The system takes a proactive approach to fraud, filtering out bogus transactions before you’re burned. Google even offers a limited Payment Guarantee if you ever get a chargeback on a legit purchase.

Options and More Options

You can get started with Google Checkout in three ways. There’s easiest, easier and “I’d better call in someone who knows what they’re doing.” Let’s examine each.

Buy Now Buttons

This is the easiest way to hook up your site to Google Checkout. You simply paste snippets of Google-generated HTML code into your site’s HTML browser. That’s it. You’re hooked up and when customers click on that ‘Buy Now’ button, they’re directed through the checkout like any well-respected customer.

E-commerce Partners

Still pretty easy. All site owners have to do is enter their Merchant ID number and Merchant Key on the E-commerce Partners’ web page. This more fully integrates your existing order processing system with the new checkout.

Google Checkout API

If you aren’t sure how all the various pieces of your web site are interconnected, don’t try to install this option without a little help from your site designer or the neighbor’s kid who’s a whiz-bang at this stuff.

There are two levels of integration and, if it isn’t done properly, you may be processing orders by way of Greenland.

Easy As Pie

The hook-up you employ will depend on the extent of your product line and the need to integrate sales data with inventory, drop shipping and other order fulfillment matters. If you do you own shipping, go with option 1 or 2.

Regardless of which level of Google Checkout you select for your site, it’s all automated to keep things simple. You select the bank account where you want deposits made. You verify your account (takes a couple of days) but after that, money is deposited electronically. Nothing could be easier

Want to learn more? Want to see which hook-up is best for you? That’s easy, too. Just follow the link. You’ll be able to register and get started in just a few minutes. So, if you haven’t selected a checkout mod (there are several), or your planning to ramp up your Adwords spending, check out Google’s Checkout for benefits that no other check-out package can deliver.